The Telecom Company

Current Positions

Customer Service Specialist
Salt Lake City, UtahFull-time
Office Administrator / Sales Support
Hackensack, New JerseyFull-time
Office Manager
New York, New YorkFull-time
Sales Development Representative
New York, New YorkFull-time
Full Charge Bookkeeper
Westbury, New YorkFull-time

Who We Are

The Telecom Company is a national provider of next-generation Internet, WiFi and Voice services. Originally founded in April 2000, the company began its journey as Wave2Wave Communications. Throughout its twenty-year history, The Telecom Company expanded its footprint considerably.Starting in the New York Metropolitan area, today, we are privileged to deliver our tailored connectivity solutions to consumers and businesses nationwide. Reliability and customer satisfaction remain paramount at The Telecom Company, and our services are backed by a dedicated customer success team, with decades of telecommunications expertise.Committed to innovation, in April of 2020, the company unveiled its new name. The Telecom Company’s recent rebrand goes far beyond just a name, though. It comes with a swath of reinvestments and new partnerships, designed to drive growth and deliver state-of-the-art solutions for decades to come.Regarding this new chapter in the company’s growth, the company’s CEO, Vincent DePalo, mentioned, “The Telecom Company is truly more than a name change — it marks a new direction for our growing company. In recent years, we have invested heavily into our network infrastructure, and this combined with our new product offerings and markets, will bring the highest quality services we can deliver, to as many people as possible.”

What We Do

The Telecom Company delivers high-speed wired and wireless broadband, alongside innovative voice and communications solutions. We serve people and businesses across the United States, providing tailored connectivity solutions, in even some of the hardest-to-reach parts of the country.

For our residential clients, we provide hassle-free internet and voice services that just work, connecting our patrons with the things and people they love. Reliability, security and speed are top of mind, and we deliver some of the fastest residential internet speeds available in the nation—up to 10gbps.

For our business clients, The Telecom Company aims to be a breath of fresh air, in an otherwise frustrating and fragmented marketplace. A telecom expert evaluates your business needs and goals, and tailors a solution designed to drive unparalleled business outcomes for your team. Our reputation for secure and reliable connectivity is why we are trusted by Fortune 500 businesses and government institutions throughout the nation.

We provide a range of business-class voice and data services, including VoIP, UCaaS, fiber-optic internet, fixed wireless internet and a suite of managed IT services. We also offer flexible business billing options: whether you prefer individual accounts for each location, or consolidated billing across all of your locations, we’ve got you covered. Our industry-leading service level agreements give you the peace of mind you need to focus on what you do best.

At the end of the day, our clients are after fast, secure, and reliable connections to the things and people they love: that’s where we shine.